CANCELLATION

 

Aparthotel Peña Telera Resort offers you two types of rates, with a number of conditions that you accept when making the booking:

1. NON REFUNDABLE Rate: At the time of the adoption of the booking, you consent to charge the full amount of the reservation on your credit card is made. Modification or cancellation in any case is not supported.

2. REFUNDABLE Rate:  The amount of the booking must be paid in Telera Resort Aparthotel Peña, except in the following cases cancellation or no show, in which you agree that these charges are made to your credit card:

– If the cancellation is made more than 4 days in advance – no charge.

– If cancellation is made between 4 and 1 days in advance – will charge your credit card 50% of the total reservation.

– If cancellation is made on the day of arrival or no show – will charge your credit card 100% of the total reservation.

 * In case of cancellation : You can do it through our telephone 974 487 575 or our email info@teleraresort.com

 

BOOKING CONDITIONS

 

1. Credit Card: Visa and MasterdCard is allowed, NO American Express accepted.

You consent to the use of your credit card according to the above.
Accommodation reserves the right to pre-authorize credit cards prior to arrival.

It must present the credit card and identity document to judge its veracity, regardless of the chosen rate.

In case of fraud or unauthorized use of your credit card by third parties on our website use the Aparthotel Peña Telera Resort disclaims all guilt, to restore the integrity of the fertilizer must submit all the necessary documents proving fraud or unauthorized use.

2. Entrance to the apartment: 15.00 to 21.00 h

3. Out of the apartment: 9:00 to 12:00 h.

4. Modification of reservation: only for refundable fee, will not be allowed to modify any aspect of your booking less than 4 days before the date of entry to the aparthotel.

5. Children and extra beds:

Free! 1 child under 2 year ( s ) stay free of charge for cots.
Maximum capacity of babycots in a room is 1.
Extra beds and / or cots are available upon request and must be confirmed by the accommodation.

6. Pets not allowed.

7. Can not exceed the limit of people in each apartment type (including children making use of cot).

8. All guests staying at the Aparthotel Peña Telera Resort must provide a document identifying them (DNI or Passport).

9. The age limit for children to choose the kind of child housing scheme , is 11 years.

 

* Aparthotel Peña Telera Resort reserves the right to change the price of their apartments at your convenience (once the booking is made the price will be established ) and performing other special offers or seasonal prices.